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Thread: 5.B Go Membership platform

  1. #1
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    Default 5.B Go Membership platform

    This is the discussion space for the Go Membership platform.

    I went through a demonstration of the Go Membership platform and subsequently arranged the same demonstration for Bob Gillanders and Fred McKim.

    The English Chess Federation has signed up with them.

    http://www.gomembership.com/

    An excerpt from their promotional material:

    GoMembership is the next generation in membership management
    software.
    GoMembership has been developed by the team at Azolve who have
    amassed over 5 years’ experience in delivering membership systems
    for national governing bodies of sport. Working with this hugely diverse
    range of customers, and overcoming the challenges of incorporating
    and updating many legacy, bespoke or basic manual systems gave us
    the insight and incentive to develop a truly cutting-edge, flexible, fit-forpurpose membership management solution. This is GoMembership.
    GoMembership is a subscription based solution - that means a monthly
    charge based on the number of active members in the organization. An
    initial set-up fee is also required.
    GoMembership core functionality includes as standard:
     Membership Management;
     Club Management;
     Course & Event Management
     Communication & Marketing;
     Online Payments;
     Reporting
    Looking ahead, through continued innovation, GoMembership will
    provide features and benefits that will not only help NGBs and other
    membership organizations achieve their objectives, but will also benefit
    clubs and improve the overall member experience. Planned new
    features include online survey, mobile applications, advanced equality
    questionnaires, club development assistance, membership insight and
    further reporting analytics. All of this will be built into the off the shelf
    solution.
    Launched in January 2016, GoMembership has already been selected
    by over 40 NGBs including Badminton England, Scottish Swimming,
    Cycling Ireland, Nautical Archaeology Society and Horse Scotland.
    Last edited by Vladimir Drkulec; 05-26-2018 at 05:15 PM.

  2. #2
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    Any initial set-up fee & pricing information available? How does it compare with the current workload and cost of maintaining our memberships?

    Thanks,
    Michael Lo

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    Quote Originally Posted by Michael Lo View Post
    Any initial set-up fee & pricing information available? How does it compare with the current workload and cost of maintaining our memberships?

    Thanks,
    Michael Lo

    I think the cost is on the order of $5500 for the first year for a full package but there would also be some offset of current costs like web hosting which are included under some scenarios. There are also additional modules which can for example feed directly into your accounting system. It is a viable idea now and probably necessary within a year or two if we continue to experience growth as we have this past year. At the moment there is a glitch in our shopping cart which requires much manual intervention by Bob. This would eliminate that shopping cart and substitute one that is fully automated, takes credit cards without paypal and lets people manage and update their own memberships and information more easily. The system would also allow clubs and provinces to integrate into the system at a reduced rate and then we would see an impressive amount of possible integration.

    The second to largest module can handle 2500 members. I think we would outgrow that quickly if things keep firing on all cylinders and the pricing is good up to 5000 members.

    The exact numbers are $750 USD for setup and a discounted $300 USD per month fee (normally $340).

    We also have to offset the possible cost of having to hire someone part time to help Bob if things get a lot busier. We are running Bob somewhat ragged at the moment. Things slip and then we don't have financials for the start of the meeting. As a member of the board the frustrating thing is that we are sometimes flying blind about decisions with financial consequences and as a result we are more cautious than we need to be though in general that is probably not a bad thing. I still remember when we were worried about the solvency of the CFC. We are currently operating near an inflection point where just about every incremental dollar in revenue flows right to the bottom line because our fixed costs are already covered.
    Last edited by Vladimir Drkulec; 05-27-2018 at 04:08 PM.

  4. #4

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    Have you considered CiviCRM https://civicrm.org/ ? It is totally free and can be added to any web site using Drupal, WordPress or Joomla! The web site could be a dummy web site, we just need one of those three content manager to be present. They have registered more then 24,441,697 event participants.

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    Thank you Pierre for bringing that to our attention. That also looks interesting but the issue I am having is that Drupal is getting somewhat ponderous to support and update. This is in part likely why our original website design firm bailed on us. We are having some issues with occasional unreproducible reports of redirects to malicious websites. The people who are experiencing these redirects are reliable people in some cases IT people. It happened to me once and not before or after.

    We should consider other options but they are really only free if we have the expertise in house to apply and use them. If we have to bring in consultants to do it for us we will quickly move beyond the pricing that Go Membership is offering. It does appear to me that GoMembership is based on a similar codebase and perhaps even the same codebase as their look and feel is quite similar.

  6. #6
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    A quick search on Association Management Software:

    1) Open source (probably not preferable since we do not have strong in-house tech support)
    - The Top 9 Free and Open Source Membership Management Software Products: https://blog.capterra.com/top-7-free...tware-products.

    2) Paid service with support
    - Association Management Software list: https://www.capterra.com/association...ment-software/
    - In particular - Wild Apricot (https://www.wildapricot.com/associat...ement-software) & Brilliant Directories (https://www.brilliantdirectories.com...ware-free-demo)
    - Comparison - https://www.capterra.com/association...s-Wild-Apricot
    - Brilliant Directories pricing - https://www.brilliantdirectories.com...ectory-pricing
    - Wild Apricot pricing - https://www.wildapricot.com/associat...ftware#pricing

    Wild Apricot & Brilliant Directories are among the most established and popular Association Management Software, with much reasonable pricing then gomembership. We should do a more thorough research before committing.

  7. #7

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    Quote Originally Posted by Vladimir Drkulec View Post
    Thank you Pierre for bringing that to our attention. That also looks interesting but the issue I am having is that Drupal is getting somewhat ponderous to support and update. This is in part likely why our original website design firm bailed on us. We are having some issues with occasional unreproducible reports of redirects to malicious websites. The people who are experiencing these redirects are reliable people in some cases IT people. It happened to me once and not before or after.

    We should consider other options but they are really only free if we have the expertise in house to apply and use them. If we have to bring in consultants to do it for us we will quickly move beyond the pricing that Go Membership is offering. It does appear to me that GoMembership is based on a similar codebase and perhaps even the same codebase as their look and feel is quite similar.
    Usage of Drupal is not mandatory. Both Joomla! and WordPress are supported. I disagree that we have nobody in house with IT experience. I got my Master of Computer Science degree in 1998. I certainly do not earn a living with CiviCRM, but I have installed it many times on both Drupal and WordPress. I have even considered doing a specialized chess tournaments web site offering with CivicCRM as the main player, but this will have to wait.

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    Quote Originally Posted by Pierre Dénommée View Post
    Usage of Drupal is not mandatory. Both Joomla! and WordPress are supported. I disagree that we have nobody in house with IT experience. I got my Master of Computer Science degree in 1998. I certainly do not earn a living with CiviCRM, but I have installed it many times on both Drupal and WordPress. I have even considered doing a specialized chess tournaments web site offering with CivicCRM as the main player, but this will have to wait.
    I didn't say we had no one in house with IT experience. I am in house with IT experience. I just don't have the time to perform the duties of president and handle the type of integration you are proposing and perform my other duties for which I do earn pay. Anything we do has to save time or money or streamline what we do now. TANSTAAFL. There ain't no such thing as a free lunch.

  9. #9
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    I agree with Vlad. It is not just installing a package, it is the long term update and maintenance that should either be a pay job (hire a consultant or an in-house tech support) or a pay platform. Between the two, using a pay platform will certainly be more economical and trouble free.

  10. #10
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    Quote Originally Posted by Michael Lo View Post
    I agree with Vlad. It is not just installing a package, it is the long term update and maintenance that should either be a pay job (hire a consultant or an in-house tech support) or a pay platform. Between the two, using a pay platform will certainly be more economical and trouble free.
    Its much easier to hold a paid vendor accountable than would be the case with a volunteer.

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