In this case I would contact SwissSys right away to ask for their expertise. It makes absolutely no sense to have the same information entered twice in the program. It (the program) should be capable to identify the fact the original TD has entered one or more new players and add them to the database immediately. Any decent database program in the industry does this...
Could someone from the CFC office do the above suggestion? If not, could I be given a contact information (real person who would do something about it) from SwissSys and I will follow it up?
Thank you in advance!